Meet Our Team

Michelle Shonbeck

President & CEO

Michelle Shonbeck

Michelle has been affiliated with the Christian Community Service Center (CCSC) since 1988. She began as a volunteer in 1988 and in 1993 was hired to direct one of the programs. In 1995, Michelle was promoted to the position of Executive Director, and today she serves as President & CEO. Prior to working at CCSC, Michelle worked in corporate human resources.

During Michelle’s tenure, CCSC has been recognized for its excellence in applying core business principles to the accomplishment of its mission. The Houston Business Journal recognized her in 2018 with its Women Who Mean Business Award and in 2021 as one of Houston’s Most Admired CEOs.

Under Michelle’s leadership, CCSC created an endowment for long-term financial stability, closed and opened programs in response to changing community needs, and raised the funds to build a facility that enhances its interface with those it serves. Michelle has recruited and retained a strong, competent staff to expand the agency and amplify its services.

Michelle gives back to the community in numerous ways. Currently, she is serving on the boards of the Houston Philanthropy Circle, the Nick Finnegan Counseling Center, and St. Thomas Episcopal School. She has previously served on other nonprofit boards as well as volunteered with other organizations. Michelle also mentors young professionals who are focused on a career in the nonprofit industry.

A graduate of Texas A&M University with a BBA in marketing, Michelle and her husband, Scott, have two children, Jessica and Mark.

  • Ana Tappan

    Martha's Way Manager

    Ana Tappan

  • Carrie Walker


    Carrie Walker

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    Youth Services Manager

    Sarah Hans

  • Crystal Raines

    Office Manager

    Crystal Raines

  • Erin Donohue

    Communications Manager

    Erin Donohue

  • Jaki Blanco

    Emergency Services-Central Bilingual Assistant Manager

    Jaki Blanco

  • Jane Adams

    Workforce Development Assistant Manager

    Jane Adams

  • Judie Kochenower

    Finance Director

    Judie Kochenower

  • Julia Smith

    Accounts Payable Clerk

    Julia Smith

  • Karen Holloman

    Program Director - Basic Needs/Children

    Karen Holloman

  • Karla Oppermann

    Grants Manager

    Karla Oppermann

  • Keli Luce

    Volunteer Manager

    Keli Luce

  • Kelly Finkenbinder

    Administrative Director/Executive Assistant

    Kelly Finkenbinder

  • Lauren Niemeyer

    Chief Advancement Officer

    Lauren Niemeyer

  • Leonor Moncayo

    Martha's Way Assistant Manager

    Leonor Moncayo

  • Lydia Bias

    Emergency Services-Central Manager

    Lydia Bias

  • Matthew Dillingham

    Chief Operating Officer

    Matthew Dillingham

  • Melissa Belcher

    Emergency Services-Southwest Assistant Manager

    Melissa Belcher

  • Nathan Fields

    Truck Driver & Facilities Assistant

    Nathan Fields

  • Pat Weatherspoon-Hall

    Emergency Services-Southwest Manager

    Pat Weatherspoon-Hall

  • Raquel Miller

    Administrative Clerk

    Raquel Miller

  • Rebeca Ponce

    Martha's Way Instructor

    Rebeca Ponce

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    Emergency Services-Central Assistant Manager

    Rebekah Rivera

  • Sara Pybus

    Special Events Manager

    Sara Pybus

  • Stephanie Wen

    JobNet Career Coach

    Stephanie Wen

  • Tina Marie Amrhein

    Financial Coach

    Tina Marie Amrhein

  • Yolanda Holmes

    Program Director - Workforce Development

    Yolanda Holmes