We provide financial assistance with rent or utilities during a crisis so individuals and families can remain in their homes with electricity, gas and water.
Our Process
1. Call to make an appointment
Call 713-871-9741 Monday-Friday, 10 a.m.–2 p.m., to make an appointment to meet with one of our interviewers.
Due to high call volume, this number may be busy. Please keep trying.
2. Meet with an interviewer
Arrive at your appointment time with the requested paperwork and IDs. You will discuss your situation in more detail with an interviewer so we can see if we can help.
3. Receive financial assistance
If approved, receive short-term help paying for rent, utilities or medical expenses.
Serving Those in the Following Zip Codes
Because other nonprofits are best able to serve other areas, our 29 zip codes are targeted to minimize duplication of services as well as connect our neighbors to the resources that are geographically closest to them.
If you do not live in CCSC’s zip code service area please call 211, the Texas/United Way HELPLINE, to find assistance in your area.
Locations
Come to the location that is most convenient for you. Appointments are REQUIRED for financial assistance. Walk-in clients without appointments cannot be assisted with financial requests.
Emergency Services - Southwest
6856 Bellaire Blvd., Houston, TX 77074 (accessible by METRO routes including #002). Open Monday, Tuesday, Thursday and Friday, 10:00 a.m.–1:00 p.m., and Saturday, 9:00 a.m.–12:00 p.m.
Emergency Services - Central
3434 Branard St., Houston, TX 77027 (accessible by METRO #25, #82 and #84). Open Monday-Friday, 10:00 a.m.–2:00 p.m., and Saturday, 9:00 a.m.–12:00 p.m.
Our Utility Bill & Rental Assistance Impact*
*Numbers reflected are from 1/1/2023-12/31/2023
0
Households received rent or utility assistance, helping clients avoid homelessness and substandard living conditions
0
People received assistance with eyeglasses, dental services or prescription medications
0%
Of clients reported that they were able to avoid eviction four months after receiving rental assistance
Testimonials
"CCSC was quick to assess my need and assist me. My mom was living with us and she’s on oxygen so we needed to pay that electric bill quickly."
Stephanie
"My hours were cut and I wasn’t going to be able to make my rent. CCSC’s help came just in time."
Jarvis
"CCSC helped a lot. I didn’t have the money to pay the water bill so CCSC was a blessing. Everyone was very friendly. They do whatever they can to help you out and solve the problem you are having. They also gave me a list of agencies and options."
Josefina
FAQs
Here are answers to the most frequently asked questions about our financial assistance program. Can't find the answer to your question? Please call our client line at 713-871-9741.
Financial assistance may be received once in any 12-month period for either rent or a utility payment. There is a lifetime maximum of 3 financial assistance payments per household.
We help pay rent, electricity bills, water bills and natural gas bills.
You must complete an interview each time you request financial assistance, and you must provide documentation of your crisis. For other types of assistance (groceries, clothing, hygiene kits and diapers), the interview process is quicker.
Yes, you must have lived at your present address for at least four months, and that address must be within our 29-zip code service area. Other requirements will be discussed with you when you call to schedule an appointment.
Call 713-871-9741 Monday-Friday, 10 a.m.–2 p.m., to make an appointment to meet with one of our interviewers.
Yes, appointments are required for any financial assistance.
